Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12. Software name: Bluetooth Mouse Z6000 Driver.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Click the Driver tab, click Update Driver, and then follow the instructions.
In the list of hardware categories, find the device that you want to update, and then double-click the device name. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. In the search box on the taskbar, type device manager, then select Device Manager from the list of results. If your mouse works properly there, have a look through your installed software at Settings > Apps > Apps & features and uninstall anything you don't recognize or that has to do with mouse control.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Open any installed software from your mouse's manufacturer, such as Logitech G Hub or Razer Synapse, and check the mouse settings inside.Īs another test, try booting into Safe Mode, where third-party software won't run at startup. However, if the original mouse works fine on the second computer, or a second mouse has the same problem on your original computer, you may have a piece of software or something else interfering with your mouse's normal operation. If you try another mouse on your PC and don't have any issues, that's another sign your original mouse is defective. Should your mouse continue to misbehave on a different computer, it's most likely defective. To test this, try either plugging your current mouse into another computer, or connecting a different mouse to your current computer. If you've walked through all the above steps and your mouse is still double-clicking all the time, it may be faulty.
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